Massage Envy
375 S Willow St, Manchester, New Hampshire, 03103
Massage Envy in Manchester, NH, receives highly polarized reviews. While some clients praise individual therapists for excellent massages, the overall consensus is heavily marred by complaints about management, billing practices, and difficulty in scheduling appointments. Many customers feel trapped by membership contracts and frustrated by poor customer service and high turnover.
We analyze 77 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
If you choose to visit, book well in advance and be very cautious about signing any long-term membership contracts.
✓ What Works Well
- Some excellent individual therapists
- Convenient location
- Membership options
✗ Areas to Improve
- Poor management and customer service
- Difficult scheduling
- Frustrating membership cancellation
- Is it easy to cancel?
- Are the therapists good?
- Why is it so hard to book?
Management is insane.
Some therapists are great, but the business is a trap.
I'm trapped with no refund.
- Category Personal Care
- Neighborhood Manchester
- City Manchester
- State New Hampshire
- Postcode 03103
- Country United States
