Massage Envy
1147 Eglin St, Ste 200, Rapid City, South Dakota, 57701
Massage Envy in Rapid City has a mixed reputation. While many clients praise specific therapists like Emily, Kim, and Tasha for their skilled and attentive care, others report significant issues with scheduling, billing, and administrative communication. The clinic is often criticized for being difficult to book and having inconsistent service quality. Proceed with caution if considering a membership.
We analyze 78 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
If you join, be aware of the 60-day credit expiration policy and read the cancellation terms carefully.
✓ What Works Well
- Some highly skilled therapists
- Convenient location
- Good for occasional visits
✗ Areas to Improve
- Poor customer service
- Difficult membership cancellation
- Scheduling issues
- How do I cancel my membership?
- Are there weekend appointments?
- Do credits expire?
Great massage, terrible admin
Impossible to get an appointment
Membership is a headache
- Category Personal Care
- City Rapid City
- State South Dakota
- Postcode 57701
- Country United States
