Massage Envy
8091 Wedgewood Ln N, Maple Grove, Minnesota, 55369
This location is very hit-or-miss. While some clients have had amazing experiences with specific therapists, there is a massive amount of frustration regarding corporate policies, membership cancellations, and poor customer service. It is a classic 'chain' experience where the quality depends entirely on who you get, and the business practices leave a lot to be desired.
We analyze 74 public reviews for Massage Envy using our data models and filter out spam to highlight only authentic feedback.
If you find a therapist you like, book them well in advance, as good ones fill up fast.
✓ What Works Well
- Some skilled therapists
- Convenient location
✗ Areas to Improve
- Poor customer service
- Difficult cancellation policy
- Inconsistent quality
- Is it easy to cancel?
- Are the therapists good?
- Do they have memberships?
Chain experience.
Hard to get an appointment.
Some therapists are great.
- Category Personal Care
- City Maple Grove
- State Minnesota
- Postcode 55369
- Country United States
