Master AutoTech
Automobile · General Auto Repair

Master AutoTech

1591 Main St, Layton, Utah, 84041

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Master AutoTech in Layton receives very polarized reviews. Many customers praise their friendly staff, quick service, and honesty, often highlighting their ability to fix issues that other shops missed. However, a significant number of reviews complain about poor communication, high costs, and diagnostic errors. Some customers feel that the shop is more interested in upselling services than in providing quality care. It is a shop that seems to have a very loyal customer base, but one that also leaves many others feeling frustrated.

Our Review Process
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Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Master AutoTech using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

Always get a written quote and follow up regularly for status updates.

Professional service
Inconsistent service
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Quick and efficient service
  • Clean and comfortable waiting area

✗ Areas to Improve

  • High costs for diagnostics and repairs
  • Poor communication and follow-up
  • Inconsistent diagnostic accuracy
Frequently Asked Questions
  • Do they offer free diagnostics?
  • Can I make an appointment online?
  • Are they open on weekends?
User Feedback

Great service, but wait times are long.

They didn't fix the problem.

Very friendly and helpful staff.