Health & Medical · Optometry

Master Eye Associates

5400 Brodie Ln, Suite 700B, Austin, Texas, 78745

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This practice is highly polarized. Many patients love Dr. Tubbs for his thoroughness and friendly demeanor. However, there are numerous, serious complaints regarding billing practices, surprise fees, and poor customer service from the front desk, leading to a significant number of negative reviews.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 40/100
Pro Tip

Verify all costs and insurance coverage before your appointment to avoid surprise bills.

High patient volume
Modern equipment
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Friendly doctors
  • Efficient service

✗ Areas to Improve

  • Opaque billing practices
  • Poor customer service
  • Surprise fees
Frequently Asked Questions
  • Do they accept my insurance?
  • Are there hidden fees?
User Feedback

Dr. Tubbs is great.

Billing is a scam.

Staff is rude.

Location Details
Street: 5400 Brodie Ln, Suite 700B
Neighborhood: Sunset Valley
City: Austin
State: Texas
Postcode: 78745
Country: United States
Location
5400 Brodie Ln Suite 700B, Sunset Valley, TX 78745
Quick Info
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