Master Eye Associates
12700 Hill Country Blvd, S-110, Austin, Texas, 78738
Master Eye Associates is generally well-liked for its friendly staff and thorough eye exams. Patients appreciate the modern technology and the Saturday availability. However, there are some recurring complaints about billing transparency, occasional rude staff interactions, and issues with prescription accuracy. Overall, it is seen as a solid choice for routine eye care, though some patients have had negative experiences with administrative policies.
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✓ What Works Well
- Friendly and helpful staff
- Thorough eye exams
- Saturday availability
✗ Areas to Improve
- Billing transparency issues
- Occasional rude staff
- Prescription accuracy concerns
- Is the retina photo screening mandatory?
- Do you accept my insurance?
Best eye exam ever
Staff is very professional
Billing policies are confusing
- Category Health & Medical
- City Austin
- State Texas
- Postcode 78738
- Country United States
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