178 W Schrock Rd, Suite A, Westerville, Ohio, 43081
Masters Insurance Group is generally well-regarded for its long-standing reliability and helpful staff. Many clients have been with them for years and appreciate the consistent, professional service. However, there are some recent concerns regarding communication and responsiveness following a business transition. Despite these issues, the majority of clients feel well-supported and value the agency's expertise in finding cost-effective coverage.
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If you have billing questions, follow up via email to ensure you have a paper trail, as some users reported phone communication issues.
✓ What Works Well
✗ Areas to Improve
They are always there for our insurance needs.
Darlene is an amazing agent who really wants to help.
Great bang for the buck on home and auto.