3201 Matlock Rd, Suite 210, Arlington, Texas, 76015
Matlock OBGYN has a strong reputation for excellent medical care, with many patients praising the doctors' expertise and compassion. However, the administrative side of the practice is a major source of frustration. Patients frequently report long hold times, poor communication, and rigid office policies that can make the experience stressful, especially for pregnant women.
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Use the patient portal for communication instead of calling, as phone lines are notoriously busy.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
Communication is terrible.
I felt well-cared for by the doctor.