Matt Frye - State Farm Insurance Agent
52 Moore Ave, Marietta, Georgia, 30060
The Matt Frye State Farm agency has a highly polarized reputation. Many clients praise individual agents like Kiana Wright and Tamara Stanley for their exceptional, patient, and professional service, often noting significant savings. Conversely, there are numerous, detailed complaints about poor communication, billing errors, and difficulty reaching the agent or management. It seems the experience depends heavily on which staff member you work with.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Kiana Wright for the best customer service experience.
✓ What Works Well
- Exceptional service from specific agents
- Significant cost savings for many
- Professional and knowledgeable staff
✗ Areas to Improve
- Frequent reports of poor communication
- Billing errors and lack of follow-up
- Difficulty reaching management
- Why did my rates increase without notice?
- How do I get a refund for a cancelled policy?
Kiana is a rock star.
Terrible communication and billing issues.
Experience depends on the agent.
- Category Financial Services
- City Marietta
- State Georgia
- Postcode 30060
- Country United States
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