11100 Pulaski Hwy, Suite F, White Marsh, Maryland, 21162
The team at Matt Gardner's office is widely regarded as a top-tier group. Customers love the bang for the buck they get when bundling policies, and the staff is frequently described as professional and patient. While there was one isolated incident regarding billing errors and underwriter issues, the vast majority of feedback is glowing. People appreciate the proactive communication and the feeling that the agents are genuinely watching their backs.
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✓ What Works Well
✗ Areas to Improve
Jack and Amie are highly recommended
The office makes complex insurance easy to understand
They are reactive to issues rather than ignoring them