Professional Services · Insurance Agency

Matt Hauser - GEICO Insurance Agent

6567 Baltimore National Pike, Catonsville, Maryland, 21228

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Reviews for this agency are highly polarized. While some clients praise the helpful and knowledgeable staff, many others report significant frustration with poor communication, inconsistent service, and difficulty reaching the office. Several users mentioned issues with billing and claims handling.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 65/100
Pro Tip

Be prepared to use the main 1-800 number for most issues, as local office support can be limited.

High volume agency
Mixed customer feedback
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Competitive rates
  • Easy to find location

✗ Areas to Improve

  • Poor communication and responsiveness
  • Inconsistent service quality
  • Frustrating claims and billing processes
Frequently Asked Questions
  • Why did my rates increase?
  • How do I reach someone in the office?
User Feedback

Rashad was very helpful and professional.

Communication is horrible and inconsistent.

They treat you like a number.

Location Details
Street: 6567 Baltimore National Pike
Neighborhood: Catonsville
City: Catonsville
State: Maryland
Postcode: 21228
Country: United States
Location
6567 Baltimore National Pike, Catonsville, MD 21228
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.