Matt Stoken - State Farm Insurance Agent
343 Cochran Ave, Charlotte, Michigan, 48813
Matt Stoken's agency is highly regarded for its professional, friendly, and supportive team. Clients frequently mention agents like Kayla, Ryan, and Samantha for their responsiveness and ability to provide sound advice. The agency is praised for its personalized approach, with many long-term clients feeling like they are in good hands. While there are a few negative reviews regarding communication issues and occasional unprofessional behavior, the overall sentiment is overwhelmingly positive, highlighting the agency's commitment to client satisfaction.
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✓ What Works Well
- Professional and friendly team
- Highly responsive
- Personalized advice
✗ Areas to Improve
- Occasional communication issues
- Occasional unprofessional behavior
- How can I save on my insurance?
- What does my policy cover?
Matt and his team are the best, super helpful.
Kayla is thorough and made the process easy.
Had a rough experience with communication, but they are usually great.
- Category Financial Services
- City Charlotte
- State Michigan
- Postcode 48813
- Country United States
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