Financial Services · Insurance Agency

Matt Worley - GEICO Insurance Agent

2039 S Hurstbourne Pkwy, Louisville, Kentucky, 40220

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Feedback for this office is mixed. While some clients have had excellent experiences with specific agents like Felix, others report significant issues with customer service, responsiveness, and billing transparency. It is recommended to handle business online where possible.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 68/100
Pro Tip

Handle your business online; local office visits may be inconsistent.

Online-first approach
Mixed service quality
Pros & Cons

✓ What Works Well

  • Some agents are very helpful
  • Competitive online rates

✗ Areas to Improve

  • Poor customer service
  • Inconsistent billing
  • Hard to reach by phone
Frequently Asked Questions
  • Why did my rate increase?
  • How do I reach an agent?
User Feedback

Mixed experiences

Hard to get a callback

Great online tools

Location Details
Street: 2039 S Hurstbourne Pkwy
Neighborhood: Louisville
City: Louisville
State: Kentucky
Postcode: 40220
Country: United States
Location
2039 S Hurstbourne Pkwy, Louisville, KY 40220
Quick Info
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