Matthew A. Berger, MD, PC
340 Montage Mountain Rd, Moosic, Pennsylvania, 18507
The practice receives polarized feedback. While some patients report life-changing support and effective treatment plans, others express significant frustration with administrative hurdles, including difficulty reaching the office by phone and issues with medication refills. Experiences with specific providers vary widely, with some being praised for empathy and others criticized for perceived coldness or lack of thoroughness.
Use the patient portal for communication as phone lines are often overwhelmed.
✓ What Works Well
- Effective treatment plans
- Compassionate individual providers
- Telehealth options available
✗ Areas to Improve
- Poor phone responsiveness
- Inconsistent administrative follow-through
- Strict cancellation policies
- How do I get my medication refilled?
- Why is it so hard to reach the front desk?
The clinical care is great, but the office management is a headache.
I felt like a number rather than a patient.
My life improved significantly under their care.
- Category Health & Medical
- City Moosic
- State Pennsylvania
- Postcode 18507
- Country United States
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