Matthew E. Mainord, MD
98 N 1100 E, Suite 302, American Fork, Utah, 84003
Dr. Mainord is widely praised for his attentive listening, patience, and genuine care for his patients. Many patients feel like they are being treated by a friend rather than just a doctor. While the medical care is top-tier, there have been occasional complaints regarding pharmacy communication and front-desk efficiency.
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Dr. Mainord often has an assistant in the room to transcribe conversations, ensuring accurate records and clear communication.
✓ What Works Well
- Excellent bedside manner
- Thorough and patient
- Strong patient-doctor relationship
✗ Areas to Improve
- Occasional pharmacy transfer issues
- Past front-desk service inconsistencies
- Wait times for prescription updates
- Does he take time to explain medications?
- Is he accepting new patients?
Patients feel heard and valued.
The staff is generally professional and attentive.
Dr. Mainord is highly recommended for complex medical cases.
- Category Health & Medical
- City American Fork
- State Utah
- Postcode 84003
- Country United States
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