Matthew Pollard, M.D.
4351 E Lohman Ave, Suite 301, Las Cruces, New Mexico, 88011
Opinions on Dr. Pollard are polarized. Many patients report successful surgeries and significant pain relief, often praising his nurse, Spring, for her exceptional care. However, a significant number of reviewers express frustration with administrative issues, including difficulty reaching the office by phone and a perceived dismissive attitude during consultations. While his surgical skill is recognized by some, others feel their concerns were not adequately addressed.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients highly recommend bringing your own imaging on a disc to ensure the doctor has everything needed for the visit.
✓ What Works Well
- Successful surgical outcomes for many
- Highly praised nursing staff
- Straightforward communication style
✗ Areas to Improve
- Difficult to reach office staff
- Some patients feel rushed or dismissed
- Inconsistent administrative follow-up
- Does Dr. Pollard offer non-surgical options?
- How can I get my medical records transferred?
Spring is an absolute gem in this office.
The doctor is direct and to the point.
Communication with the front desk needs improvement.
- Category Health & Medical
- City Las Cruces
- State New Mexico
- Postcode 88011
- Country United States
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