Matthew Sorensen, DPM
1550 N Randall Rd, Elgin, Illinois, 60123
Dr. Sorensen is widely praised for his surgical skill, professional demeanor, and ability to listen to patients. While many patients report life-changing results, some express frustration with the administrative side of Ortho Illinois. Communication issues and scheduling delays are the primary pain points. Overall, the doctor is highly regarded, but the office support system can be a headache.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to schedule surgery, try to get a direct contact or email for the doctor's specific assistant to bypass the general phone tree.
✓ What Works Well
- Exceptional surgical outcomes
- Professional and attentive bedside manner
- Clear explanations of procedures
✗ Areas to Improve
- Poor administrative communication
- Long wait times for appointments
- Difficult phone system
- How long is the recovery time for ankle surgery?
- Why is it so hard to reach the office staff?
Dr. Sorensen is a top-tier surgeon.
The office staff at Ortho Illinois is a maze of miscommunication.
Great doctor, but the support staff needs a serious upgrade.
- Category Health & Medical
- City Elgin
- State Illinois
- Postcode 60123
- Country United States
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