Matthews Nissan Service
3101 Vestal Pkwy E, Vestal, New York, 13850
Matthews Nissan Service in Vestal has a mixed reputation. Many customers appreciate the friendly and knowledgeable staff, particularly in the service department, and find the work to be high quality. However, there are significant concerns about high costs, diagnostic fees, and occasional communication issues. It's a shop that can provide excellent service, but customers should be prepared for potential costs and clear communication expectations.
We analyze 68 public reviews for Matthews Nissan Service using our data models and filter out spam to highlight only authentic feedback.
Always ask for a clear breakdown of diagnostic fees and repair costs before authorizing any work.
✓ What Works Well
- Friendly and knowledgeable staff
- High-quality repair work
- Convenient location
✗ Areas to Improve
- High costs and diagnostic fees
- Occasional communication issues
- Some reports of poor service
- Do you offer loaner cars for warranty work?
- Are your diagnostic fees transparent?
- Can you match prices from other shops?
Great service, but very expensive.
They fixed my car, but the cost was high.
Friendly staff, but communication could be better.
- Category Automobile
- Neighborhood Vestal
- City Vestal
- State New York
- Postcode 13850
- Country United States
