Mavis Tires & Brakes
1471 Church St, Decatur, Georgia, 30030
This Mavis location is highly regarded by many for its fast, friendly service and helpful staff like David and Brittany. Customers appreciate the transparency and the effort to get them back on the road quickly. However, there is a vocal minority of customers who have had terrible experiences with miscommunication, poor repair quality, and aggressive sales tactics. It seems to be a busy shop where the quality of your experience might depend on the specific advisor you work with.
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✓ What Works Well
- Fast service for flats
- Friendly and helpful staff
- Good communication from some advisors
✗ Areas to Improve
- Aggressive upselling
- Inconsistent repair quality
- Long wait times for some
- Do you have my tire size in stock?
- How long for an alignment?
- Do you offer interest-free financing?
David is excellent and very helpful.
They tried to upsell me on everything.
Fast service, in and out in 20 minutes.
- Category Automobile
- Neighborhood Decatur
- City Decatur
- State Georgia
- Postcode 30030
- Country United States
