Mavis Tires & Brakes
851 Concord Pkwy N, Concord, North Carolina, 28027
Mavis Tires & Brakes in Concord is a shop where your experience can vary significantly. Many customers praise the manager, Evan, and his team for their kindness, honesty, and willingness to help, even in stressful situations. However, there are also numerous reports of long wait times, poor communication, and aggressive upselling. It's a high-volume shop that can be great when things go right, but frustrating when they don't. If you go, try to work with the recommended staff and be very clear about what you want done.
We analyze 79 public reviews for Mavis Tires & Brakes using our data models and filter out spam to highlight only authentic feedback.
Ask for Evan directly; he is widely considered the most reliable person at this location.
✓ What Works Well
- Friendly and helpful staff
- Good quality of work
- Convenient location
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent communication
- Do they honor online coupons?
- Are they honest about repair needs?
- How long is the wait for an oil change?
Evan is the best, very honest.
They tried to upsell me on everything.
Great service, but a bit pricey.
- Category Automobile
- City Concord
- State North Carolina
- Postcode 28027
- Country United States
