Automobile · Tire & Brake Center

Mavis Tires & Brakes

635 Jake Alexander Blvd W, Salisbury, North Carolina, 28147

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Mavis Tires & Brakes in Salisbury has a polarized reputation. Many customers rave about the exceptional service from specific staff members like Robert and Stetson, highlighting their kindness and willingness to go above and beyond. However, a significant number of reviews point to long wait times, poor communication, and issues with appointment scheduling. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

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We analyze 78 public reviews for Mavis Tires & Brakes using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you have an appointment, call ahead to confirm they are actually ready for your vehicle to avoid sitting in the lobby for hours.

Sunday hours
Kids area available
Pros & Cons

✓ What Works Well

  • Helpful and kind individual staff members
  • Good prices on tires
  • Convenient online booking

✗ Areas to Improve

  • Long wait times even with appointments
  • Inconsistent communication
  • Reports of poor workmanship
Frequently Asked Questions
  • Why did my appointment take so long?
  • Are they open on Sundays?
  • Do they really check the brakes for free?
User Feedback

Stetson and Robert were phenomenal.

Terrible scheduling, waited hours.

They fixed my tire for free!