MaxHealth Primary Care
13020 Park Blvd, Seminole, Florida, 33776
Patients are deeply divided here. While many praise specific doctors like Dr. Clarkson and Sarah Rousos for their compassion and expertise, the office management and front desk staff are frequently described as a total disaster. Long hold times, lost referrals, and rude communication are common complaints. It feels like a corporate machine where the actual medical care is good, but the admin side is a headache.
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If you need a referral, call the office daily; don't wait for them to call you.
✓ What Works Well
- Compassionate doctors
- Thorough medical exams
- Good patient-doctor rapport
✗ Areas to Improve
- Rude office staff
- Poor communication/follow-up
- Long hold times
- Why are referrals taking so long?
- Can I see a specific doctor instead of a nurse practitioner?
Management needs a serious overhaul
Doctors are great but the front desk is a nightmare
Billing department is unresponsive
- Category Health & Medical
- City Seminole
- State Florida
- Postcode 33776
- Country United States
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