MaxHealth Primary Care
Health & Medical · Primary Care

MaxHealth Primary Care

2382 Griffin Rd, Lakeland, Florida, 33810

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients often praise the medical providers for being thorough and caring, with many feeling like they are treated as people rather than numbers. However, the office staff and billing department are frequent sources of complaints, with reports of rude behavior and poor communication. It is a mixed bag where the clinical care is strong, but the front-end experience can be a headache.

Review Summary
20
Most Relevant
13
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

Verify your insurance and referrals personally before your appointment to avoid unexpected billing surprises.

Provider Quality: Excellent
Admin Support: Poor
Pros & Cons

✓ What Works Well

  • Caring and thorough doctors
  • Clean facility
  • Personalized patient attention

✗ Areas to Improve

  • Rude front desk staff
  • Billing and referral issues
  • Poor communication
Frequently Asked Questions
  • Do you accept my insurance?
  • Why was my appointment cancelled?
  • Can I speak to the doctor directly?
User Feedback

Dr. Sanchez is great, but the staff is a nightmare

Finally found a clinic that listens

Avoid if you value your time

Location Details
Street: 2382 Griffin Rd
Neighborhood: Lakeland
City: Lakeland
State: Florida
Postcode: 33810
Country: United States
Location
2382 Griffin Rd, Lakeland, FL 33810
Quick Info
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