Maxivision Eye Care
4931 Illinois Rte 59, Unit 115, Naperville, Illinois, 60564
Maxivision has a loyal following, but recent management changes have caused some friction. Long-time patients miss the previous doctor, and there are complaints about communication, delays in ordering glasses, and inconsistent service. While many still find the care excellent, the administrative side seems to be struggling to maintain the high standards of the past.
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If you are ordering glasses, follow up with the office after a week to check on the status.
✓ What Works Well
- Friendly and knowledgeable staff
- Personalized attention to eye health
- Good selection of frames
✗ Areas to Improve
- Communication issues with management
- Delays in receiving glasses
- Inconsistent service since management change
- Why is it taking so long to get my glasses?
- Do you accept my vision insurance?
Great service, but the communication is frustrating.
I miss the old doctor.
They really care about my eye health.
- Category Health & Medical
- City Naperville
- State Illinois
- Postcode 60564
- Country United States
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