May-Grant Obstetrics & Gynecology
4239 Oregon Pike, Ephrata, Pennsylvania, 17522
Patients are generally very satisfied with the care provided by the nurse practitioners and doctors at May-Grant. The providers are described as kind, thorough, and good listeners. While there are some complaints about administrative issues like phone responsiveness and scheduling, the clinical experience is consistently rated highly.
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Use the patient portal for non-urgent communication, as phone lines can be very busy.
✓ What Works Well
- Kind and thorough providers
- Good bedside manner
- Efficient and professional clinical staff
✗ Areas to Improve
- Difficulty reaching the office by phone
- Occasional scheduling errors
- Some reports of dismissive administrative staff
- Why is it so hard to get someone on the phone?
- Are the nurse practitioners as good as the doctors?
- How do I get my records transferred?
The providers are amazing, but the phones are a nightmare.
I felt listened to and not rushed.
Great care, but the office management needs work.
- Category Health & Medical
- City Ephrata
- State Pennsylvania
- Postcode 17522
- Country United States
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