May Street Surgi Center
205 May St, Suite 103, Edison, New Jersey, 08837
Patients generally have high praise for the medical staff, doctors, and the quality of the procedures themselves. The clinical team is often described as professional, kind, and reassuring. However, there is a recurring theme of dissatisfaction with the front desk staff, who are frequently described as rude or lacking basic people skills. While the medical care is top-notch, the administrative side of the house could use a serious upgrade.
We analyze 73 public reviews for May Street Surgi Center using our data models and filter out spam to highlight only authentic feedback.
Don't let the front desk experience deter you; the medical care inside is widely considered excellent.
✓ What Works Well
- Excellent and professional medical staff
- Clean and well-equipped facility
- Clear communication regarding procedures
✗ Areas to Improve
- Rude and dismissive front desk receptionists
- Inconsistent follow-up calls
- Occasional long wait times
- Is the facility clean and sanitary?
- Do the doctors explain the procedure well?
- How is the follow-up care?
The medical team is fantastic, but the front desk needs customer service training.
Most patients feel safe and well-cared for during their procedures.
The facility is highly recommended for outpatient surgeries.
- Category Health & Medical
- City Edison
- State New Jersey
- Postcode 08837
- Country United States
