Mazda at the Avenues Service Center
10681 Philips Hwy, Jacksonville, Florida, 32256
The service center at Hodges Mazda is generally well-regarded for its friendly staff and professional atmosphere. Many customers appreciate the thoroughness of advisors like Riley and the ease of the buying process. However, there are reports of inconsistent quality control, such as missed tire rotations or dirty interiors after service. It is a solid spot, but customers recommend doing a walk-around before leaving.
We analyze 72 public reviews for Mazda at the Avenues Service Center using our data models and filter out spam to highlight only authentic feedback.
Always do a quick walk-around of your vehicle before leaving the lot to ensure everything is clean and as expected.
✓ What Works Well
- Friendly and professional staff
- Comfortable waiting area
- Good communication from advisors
✗ Areas to Improve
- Occasional quality control issues
- Longer than expected wait times
- Some reports of messy vehicle returns
- Do you offer free car washes?
- How long does a standard oil change take?
- Can I get a loaner vehicle?
The team is professional and doesn't use high-pressure tactics.
My car was returned with dirty fingerprints on the headrest.
They went above and beyond to fix a minor issue.
- Category Automobile
- Neighborhood The Avenues
- City Jacksonville
- State Florida
- Postcode 32256
- Country United States
