MBI - (Previously Reliant) Montebello
2300 W Beverly Blvd, Montebello, California, 90640
MBI (formerly Reliant) in Montebello is a polarizing facility. The physical therapy department receives consistent praise for its professional and caring staff. However, the urgent care side is frequently criticized for extremely long wait times, poor communication, and administrative incompetence. Many patients feel like a number and report frustration with billing and the lack of on-site doctors.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need physical therapy, this is a great spot, but consider other options for urgent medical needs.
✓ What Works Well
- Excellent physical therapy staff
- Clean facility
- Convenient online scheduling
✗ Areas to Improve
- Extremely long wait times
- Poor administrative communication
- Inconsistent medical care
- Why is the wait time so long?
- Do you have a doctor on-site today?
The PT team is amazing and really helped my recovery.
I waited for hours and felt like I was ignored.
The front desk staff is often unorganized.
- Category Health & Medical
- City Montebello
- State California
- Postcode 90640
- Country United States
readers daily.