Health & Medical · Military Health Center

McDonald Army Health Center

576 Jefferson Ave, Bldg 576, Newport News, Virginia, 23604

Google Maps Updated: 14 May 2026
Authenticity Score: 60/100
About

The experience at this military health center is highly inconsistent. While some patients report excellent care from specific doctors and staff, many others express deep frustration with long wait times, poor pharmacy management, and unprofessional or dismissive behavior from administrative staff. It is a facility that often leaves patients feeling unheard.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

Use the kiosk for check-in and be prepared for significant wait times at the pharmacy.

Military-only facility
No emergency room
Pros & Cons

✓ What Works Well

  • Some excellent individual doctors
  • Clean facility
  • Dedicated pharmacy

✗ Areas to Improve

  • Extremely long wait times
  • Poor pharmacy management
  • Unprofessional administrative staff
Frequently Asked Questions
  • Do you have an emergency room?
  • How do I schedule an appointment?
User Feedback

Hit or miss care

Pharmacy is a nightmare

Some staff are great

Location Details
Street: 576 Jefferson Ave, Bldg 576
Neighborhood: Fort Eustis
City: Newport News
State: Virginia
Postcode: 23604
Country: United States
Location
Bldg. 576, 576 Jefferson Ave, Fort Eustis, VA 23604
Quick Info
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