Food & Beverage · Fast Food

McDonald's

16920 E Colonial Dr, Orlando, Florida, 32820

Google Maps Updated: 17 May 2026
Authenticity Score: 65/100
About

This McDonald's location is frequently criticized for poor service, long wait times, and order inaccuracies. While some customers have had positive experiences with specific staff members, the overall sentiment is negative, with many reviewers complaining about rude behavior, incorrect orders, and a lack of professionalism. It is often described as a location to avoid if possible.

Our Review Process
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Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Always double-check your order at the window; this location is notorious for missing items.

Drive-Thru
Mobile App
Pros & Cons

✓ What Works Well

  • Fast service (when it works)
  • Convenient location
  • Some friendly staff

✗ Areas to Improve

  • Frequent order errors
  • Cold food
  • Poor customer service
Frequently Asked Questions
  • Why is the order always wrong?
  • Is the dining room open?
  • How long is the wait?
User Feedback

The iced coffee is surprisingly good.

Service is consistently slow and rude.

Check your bag before you leave.