Food & Beverage · Fast Food

McDonald's

5301 East Fwy, Houston, Texas, 77020

Google Maps Updated: 18 May 2026
Authenticity Score: 62/100
About

This McDonald's is widely considered one of the worst in the city by local reviewers. Common complaints include extremely long wait times, rude staff, and poor cleanliness. While there are occasional positive experiences, the overall trend is one of frustration and disappointment. It is a location that many locals avoid if possible.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 58/100
Value for Money 62/100
Pro Tip

Use the mobile app for pickup to save time, but don't expect perfection.

Drive-Thru
Mobile App Ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Fast (when it works)
  • App deals

✗ Areas to Improve

  • Rude staff
  • Long waits
  • Dirty facility
Frequently Asked Questions
  • Why is the lobby closed?
  • Is the service always this slow?
  • Is it clean?
User Feedback

Worst McDonald's in the city.

Avoid if possible.

Hit or miss.