Food & Beverage · Fast Food

McDonald's

11 Chaplin Hl Rd, Morgantown, West Virginia, 26501

Google Maps Updated: 18 May 2026
Authenticity Score: 55/100
About

This McDonald's location in Morgantown is frequently criticized for slow service, long drive-thru lines, and inconsistent food quality. Many customers report cold food and order errors. While some have had positive experiences with friendly staff, the overall sentiment is quite negative, with many locals preferring other locations in the area.

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We analyze 69 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 50/100
Pro Tip

If you're in a rush, consider another location; this one is known for long waits.

Speed: Slow
Consistency: Low
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff members
  • Fast service (occasionally)

✗ Areas to Improve

  • Very slow service
  • Inconsistent food quality (cold/stale)
  • Frequent order errors
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Is the food usually fresh?
  • Are they short-staffed?
User Feedback

Avoid this location if you're in a rush.

Food is often cold or incorrect.

Service is hit or miss.