Food & Beverage · Fast Food

McDonald's

13158 Ford Rd, Dearborn, Michigan, 48126

Google Maps Updated: 17 May 2026
Authenticity Score: 45/100
About

Customers are deeply frustrated with this location, citing long wait times, incorrect orders, and poor food quality. Many reviews mention cold, raw, or even moldy food, which is a major red flag. While a few patrons had decent experiences with friendly staff, the overwhelming consensus is that the service is slow and unprofessional. The drive-thru experience is particularly criticized for being inefficient and rude. Overall, the sentiment is negative, with many locals advising others to avoid this spot.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 35/100
Value for Money 40/100
Pro Tip

Check your bag before leaving the drive-thru; missing items and incorrect orders are common here.

Drive-thru
Mobile Ordering
Pros & Cons

✓ What Works Well

  • Occasional friendly staff
  • Ample parking
  • Handicap accessible

✗ Areas to Improve

  • Extremely slow service
  • Incorrect or missing order items
  • Poor food quality (cold, raw, or moldy)
Frequently Asked Questions
  • Why is the drive-thru so slow?
  • Is the food fresh?
  • Why are the orders consistently wrong?
User Feedback

Service is not fast food speed.

Food quality is hit or miss.

Staff attitude needs improvement.

Location Details
Street: 13158 Ford Rd
Neighborhood: Dearborn
City: Dearborn
State: Michigan
Postcode: 48126
Country: United States
Location
13158 Ford Rd, Dearborn, MI 48126
Quick Info
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