Food & Beverage · Fast Food Burger Chain

McDonald's

2 Commercial St, Adams, Massachusetts, 01220

Google Maps Updated: 16 May 2026
Authenticity Score: 75/100
About

This McDonald's location in Adams receives mixed reviews. While some customers find the staff friendly and the food fresh, many others report long wait times, order inaccuracies, and poor customer service. The facility's cleanliness and the lack of self-serve options are also common points of frustration.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

Use the mobile app to order ahead, but be prepared for potential delays during busy times.

Drive-thru
Mobile app
Pros & Cons

✓ What Works Well

  • Friendly staff (sometimes)
  • Hot, fresh food (occasionally)
  • Convenient app

✗ Areas to Improve

  • Long wait times
  • Order inaccuracies
  • Poor customer service
Frequently Asked Questions
  • Why is the wait so long?
  • Can I get a refill?
  • Is the lobby open?
User Feedback

Staff is friendly, but they are clearly understaffed.

Waited 30 minutes for cold food.

The app is great for saving time.

Location Details
Street: 2 Commercial St
Neighborhood: Adams
City: Adams
State: Massachusetts
Postcode: 01220
Country: United States
Location
2 Commercial St, Adams, MA 01220
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.