Food & Beverage · Fast Food

McDonald's

2500 Mound Road, Waterloo, New York, 13165

Google Maps Updated: 15 May 2026
Authenticity Score: 78/100
About

This McDonald's in Waterloo is frequently cited for long wait times, incorrect orders, and poor cleanliness. Customers often express frustration with the lack of communication from staff and the overall disorganization of the kitchen. While some visitors have had positive experiences with polite staff, the majority of reviews highlight significant operational failures that make this a frustrating stop for many.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 72 public reviews for McDonald's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 45/100
Pro Tip

Use the mobile app to order ahead, but be prepared for potential delays.

Wait Time: Long
Cleanliness: Poor
Pros & Cons

✓ What Works Well

  • Some polite staff
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Incorrect orders
  • Dirty restrooms
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why are orders consistently wrong?
User Feedback

Service is very slow

Quality control is lacking

Management needs to improve

Location Details
Street: 2500 Mound Road
City: Waterloo
State: New York
Postcode: 13165
Country: United States
Location
2500 Mound Road, Waterloo, NY 13165
Quick Info
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