729 W Milwaukee St, New Hampton, Iowa, 50659
Customers are largely frustrated with this location, citing long wait times, incorrect orders, and cold food. While some staff members are praised for being friendly, the overall management seems to struggle with staffing and efficiency. Many reviewers feel the value for money has dropped significantly. The kiosk ordering system is a major pain point for those who prefer human interaction. Cleanliness is hit or miss, with some noting a clean play area while others complain about dirty tables.
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Check your bag before leaving the drive-thru; missing items are a common complaint.
✓ What Works Well
✗ Areas to Improve
Food quality is inconsistent
Kiosk system is frustrating
Staff seems overwhelmed