606 Falls Rd, Grafton, Wisconsin, 53024
This McDonald's is polarizing. Many families appreciate the play area, but there are frequent complaints about rude staff, long drive-thru waits, and order accuracy. While some employees are highlighted for exceptional service, the overall management of the facility's cleanliness and customer relations seems to be a point of contention.
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Check your bag before leaving the drive-thru; order accuracy is a known issue here.
✓ What Works Well
✗ Areas to Improve
Hit or miss service
Cleanliness needs improvement
Great for a quick coffee