McFarland Clinic - 1215 Duff Avenue Office
1215 Duff Ave, Ames, Iowa, 50010
Patients often highlight the high quality of individual doctors, particularly in pediatrics and orthopedics. However, the clinic's administrative side, especially billing and phone responsiveness, is a major pain point. Many feel the clinic has a monopoly in the area, leading to frustration with scheduling and customer service.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the online portal for non-urgent communication to avoid the long phone hold times.
✓ What Works Well
- Highly skilled specialists
- Great pediatric care
- Comprehensive services
✗ Areas to Improve
- Poor billing communication
- Difficult to reach by phone
- Long wait times for appointments
- Why is my bill so high?
- How do I get a referral?
- Can I see a different provider?
Dr. McNew is fantastic with my kids.
The billing office is a nightmare to deal with.
Great doctors, but the administrative system is broken.
- Category Health & Medical
- City Ames
- State Iowa
- Postcode 50010
- Country United States
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