McFarland Express Care - Lincoln Center Hy-Vee
640 Lincoln Way, Ames, Iowa, 50010
Patients appreciate the convenience and the friendly, professional care provided by the medical staff. However, the clinic's appointment-only policy and administrative issues, such as rude front-desk staff and long hold times, are frequent sources of complaint. It is seen as a good option if you can get an appointment.
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Always call ahead to book an appointment, as walk-ins are rarely accepted.
✓ What Works Well
- Friendly and professional medical staff
- Convenient location
- Thorough care
✗ Areas to Improve
- Appointment-only policy
- Rude front-desk staff
- Long phone hold times
- Do I need an appointment?
- How long is the wait?
- Do you accept walk-ins?
The medical staff is excellent, but the front desk is rude.
It's not really an urgent care if you need an appointment.
I got in quickly and the care was great.
- Category Health & Medical
- City Ames
- State Iowa
- Postcode 50010
- Country United States
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