McFarland Eye Care - Hot Springs
3604 Central Ave, Hot Springs, Arkansas, 71913
McFarland Eye Care is a high-volume practice that generally delivers excellent clinical results. Patients love the doctors, especially Dr. Chwe and Dr. Harvey. The main pain point is the administrative side—long wait times and front-desk staff who can be hit-or-miss with their attitude. It's a busy place, so expect a bit of a shuffle.
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If you have a busy schedule, try to book the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Highly skilled doctors
- Thorough eye exams
- Modern facility
✗ Areas to Improve
- Long wait times
- Inconsistent front desk service
- Billing confusion
- Do you accept VSP insurance?
- Why is the wait so long?
The doctors are top-notch, but the front desk needs training.
Very thorough exams.
Expect to spend a few hours here.
- Category Health & Medical
- City Hot Springs
- State Arkansas
- Postcode 71913
- Country United States
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