1536 Norwich-New London Turnpike, Montville, Connecticut, 06382
McKay Family Dentistry is often described as a warm, family-like environment where patients feel comfortable. Many reviewers praise the staff for being kind and non-judgmental, especially those with dental anxiety. However, there are mixed reports regarding the accuracy of diagnoses and billing transparency, with some patients feeling frustrated by communication issues.
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The office is in a converted home, which some find cozy but others find less accessible.
✓ What Works Well
✗ Areas to Improve
The staff makes you feel like family.
Dr. McKay is very personable.
Communication regarding billing needs improvement.