Health & Medical · Family Medicine

McKay Family Practice

7478 S Campus View Dr, Suite 100, West Jordan, Utah, 84084

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

This clinic has a very polarized reputation. While many patients appreciate the care provided by Jenny McKay and her team, there are frequent, severe complaints about billing practices, administrative disorganization, and poor communication. It is a clinic where the quality of care is often overshadowed by operational issues.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
17
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Always clarify if your visit is a 'wellness check' or 'problem-focused' to avoid unexpected charges.

On-site labs
High patient volume
Pros & Cons

✓ What Works Well

  • Caring and attentive
  • Good listeners
  • Friendly staff

✗ Areas to Improve

  • Billing errors
  • Administrative disorganization
  • Poor communication
Frequently Asked Questions
  • Why was I charged for a physical?
  • How do I resolve a billing error?
User Feedback

Great doctors, poor management

Billing is a nightmare

Staff needs training

Location Details
Street: 7478 S Campus View Dr, Suite 100
Neighborhood: West Jordan
City: West Jordan
State: Utah
Postcode: 84084
Country: United States
Location
7478 S Campus View Dr STE 100, West Jordan, UT 84084
Quick Info
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