308 Northgate Dr, Midland, Michigan, 48640
McLaren Dental Associates is generally well-regarded for its professional, modern, and clean facility. Many patients appreciate the thorough care and the staff's ability to make them feel comfortable. However, there are some significant, recurring complaints about administrative issues, including billing transparency, communication, and occasional staff rudeness, which have led some long-term patients to leave.
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If you have billing questions, ask to speak with a manager directly to avoid confusion.
✓ What Works Well
✗ Areas to Improve
Dr. John is phenomenal.
The staff is friendly and efficient.
Billing department needs better communication.