Automobile · Towing & Auto Repair

McLaughlin Towing and Auto Repair

85 Cross St, Danbury, Connecticut, 06810

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

McLaughlin Towing and Auto Repair has a very polarized reputation. Many customers praise their towing services for being fast and professional, especially in emergencies. However, there is a significant number of negative reviews regarding predatory towing practices, poor customer service, and high fees. It seems to be a reliable choice for some, but a source of major frustration for others, particularly those dealing with impounded vehicles.

Our Review Process
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Newest
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Highest rating
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Lowest rating

We analyze 74 public reviews for McLaughlin Towing and Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 45/100
Transparency 35/100
Pro Tip

Always document the condition of your vehicle before it is towed.

24/7 towing
AAA provider
Pros & Cons

✓ What Works Well

  • Fast and responsive towing
  • Professional and knowledgeable mechanics
  • Good for emergency roadside assistance

✗ Areas to Improve

  • Predatory towing practices
  • Rude and unprofessional customer service
  • High and sometimes confusing fees
Frequently Asked Questions
  • How much is the daily storage fee?
  • Do you accept credit cards?
  • Why was my car towed?
User Feedback

Great for emergency roadside help.

Avoid if possible for impound issues.

Staff can be very dismissive.