McLean County Dental
2103 E Washington St, Suite 1C, Bloomington, Illinois, 61701
Patients generally praise the clinical skill and friendly nature of the hygienists and Dr. Verban. Many find the care to be top-notch and pain-free, often highlighting the office's ability to handle emergencies. However, some report significant frustration with administrative staff, citing rude interactions and rigid scheduling policies. A few negative experiences regarding bedside manner and billing disputes suggest a divide between clinical excellence and office management.
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Request specific hygienists by name, as they are frequently cited as the highlight of the practice.
✓ What Works Well
- Highly skilled and gentle hygienists
- Excellent emergency care and flexibility
- Professional and knowledgeable dental work
✗ Areas to Improve
- Rude or dismissive administrative staff
- Rigid and frustrating scheduling policies
- Occasional billing and communication issues
- Do you accept new patients with existing dentists?
- How long is the wait for a routine cleaning?
Clinical staff is spot on and very caring.
Front desk needs a serious attitude check.
Great bang for the buck regarding complex procedures.
- Category Health & Medical
- City Bloomington
- State Illinois
- Postcode 61701
- Country United States
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