McNelis Family Eyecare
2010 S Arlington Heights Rd, Suite 121, Arlington Heights, Illinois, 60005
McNelis Family Eyecare is generally praised for its thorough exams and friendly, knowledgeable staff. Patients appreciate the personalized care and the modern facility. However, there are recurring complaints about long wait times, administrative disorganization, and occasional issues with billing and glasses delivery.
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If you have a tight schedule, try to book the first appointment of the day to avoid potential wait times.
✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and helpful staff
- Modern and clean facility
✗ Areas to Improve
- Long wait times
- Administrative disorganization
- Issues with billing and glasses delivery
- Why is my order taking so long?
- What is covered by my insurance?
Great care, but the wait times are frustrating
Very thorough eye exams
Staff is friendly but sometimes disorganized
- Category Health & Medical
- City Arlington Heights
- State Illinois
- Postcode 60005
- Country United States
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