MD Care Urgent Care Center
637 Westfield Ave, 1st Floor, Elizabeth, New Jersey, 07208
This urgent care center is highly polarized. Many patients praise the medical assistants and doctors for their kindness and thoroughness, especially for routine visits. Conversely, there are recurring complaints about the front desk being unresponsive, long wait times, and poor communication regarding billing and appointments. It seems to be a place where the medical care is good, but the front-end operations are struggling.
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If you need a prescription refill, try visiting in person as phone lines are often ignored.
✓ What Works Well
- Kind and attentive medical staff
- Thorough doctors
- Good Spanish-speaking support
✗ Areas to Improve
- Unresponsive phone lines
- Long wait times
- Inconsistent front desk service
- Why don't you answer the phone?
- Is this urgent care or primary care?
The medical team is great, but the front desk is a nightmare.
Great care, but be prepared to wait.
Very helpful with medication refills.
- Category Health & Medical
- City Elizabeth
- State New Jersey
- Postcode 07208
- Country United States
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