6567 George Washington Memorial Hwy, Gloucester, Virginia, 23061
Patients are split between praising the quick, compassionate care from specific providers and venting about long wait times and rude front desk staff. While some find it a go-to spot for non-emergency needs, others feel dismissed or rushed. The inconsistency in bedside manner is a major pain point. Overall, it is a hit-or-miss experience depending on who is on shift.
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Avoid morning hours if you want to dodge the longest lines.
✓ What Works Well
✗ Areas to Improve
Staff needs better training on empathy
Wait times are not 'express'
Some doctors are truly top-notch