M.D. Express Urgent Care - Newport News
12997 Warwick Blvd, Newport News, Virginia, 23602
This urgent care facility has a very polarized reputation. While some patients report quick and efficient care, many others complain about long wait times, rude staff, and misdiagnoses. The administrative and billing processes are frequently cited as major pain points, with some patients feeling the service is unprofessional and profit-driven.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to arrive early or book an appointment online if available.
✓ What Works Well
- Convenient location
- Some staff are kind and professional
- Can be quick if not busy
✗ Areas to Improve
- Long wait times
- Rude and unprofessional staff
- Billing and insurance issues
- Why is the wait so long?
- Are the billing charges accurate?
Worst urgent care experience ever.
Staff is rude and dismissive.
Billing is a nightmare.
- Category Health & Medical
- City Newport News
- State Virginia
- Postcode 23602
- Country United States
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