M.D. Express Urgent Care - Yorktown
4740 George Washington Memorial Hwy, Suite A, Yorktown, Virginia, 23693
Experiences at this urgent care are highly polarized. While many patients appreciate the convenience and the medical care provided by the doctors and PAs, others are deeply frustrated by long wait times and perceived administrative incompetence. The scheduling system is a frequent point of contention, with many feeling it is misleading.
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Call ahead to check actual lobby wait times, as online slots are often just placeholders.
✓ What Works Well
- Convenient location and hours
- Knowledgeable medical providers
- Good option when PCP is unavailable
✗ Areas to Improve
- Extremely long wait times
- Misleading online scheduling system
- Inconsistent customer service
- Is the online appointment system accurate?
- How long is the wait for a walk-in?
Great care, but be prepared to wait
Scheduling system needs improvement
Staff can be hit or miss
- Category Health & Medical
- City Yorktown
- State Virginia
- Postcode 23693
- Country United States
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